Courtesy, Politeness And Etiquette

Welcome to class.

Courtesy is the state of excellent manners. The definition of courtesy is polite behavior and the showing of proper manners or is a polite and socially proper act. Courtesy is behaving in a way that benefits others- it means thinking of the effect of your behavior. Courtesy is politeness, respect, and consideration for others.

Politeness is the practical application of good manners or etiquette so as not to offend others. It is behavior that is socially correct and shows understanding of and care for other people’s feelings. While the goal of politeness is to refrain from behaving in an offensive way so as not to offend others and make all people feel relaxed and comfortable with one another, these culturally defined standards at times may be manipulated.

Etiquette is following rules that govern behavior- it might be the reason that causes you to behave a certain way. Etiquette is the customs or rules governing behaviour regarded as correct or acceptable in social or official life

Etiquette is merely a set of guidelines for politeness and good manners, the kindnesses with which we should always treat each other. It will always matter!

It reflects our cultural norms, generally accepted ethical codes, and the rules of various groups we belong to.  It helps us show respect and consideration to others and makes others glad that we are with them. Without proper manners and etiquette, the customs of polite society would soon disappear and we would act more like animals and less like people. Aggressiveness and an “every man for himself” attitude would take the lead.

 Importance of Etiquette

Today’s etiquette serves several important functions:

  • Etiquette provides personal security. Knowing how to behave appropriately in a given situation makes you more comfortable.
  • It protects the feelings of others. Proper etiquette requires that you make others comfortable and protect their feelings. You do not point out their errors or draw attention to their mistakes.
  • It makes communication clearer. Etiquette enhances communication by breaking down barriers, not erecting them.
  • It will enhance your status at work.
  • It makes good first impressions.

We have come to the end of today’s class. If you have any questions ask using the comment box. See you in the next class.

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